Question 1

Are you a manufacturer or trading company?

Accepted Answer

Ever View is a direct manufacturer with our own 20,000㎡ production facility in Jinan, Shandong Province, China. We are not a trading company.

Question 2

What laser sources do you use?

Accepted Answer

We partner with IPG (Germany), Raycus (China), Precede, and Creative.

Question 3

What is your MOQ?

Accepted Answer

MOQ is 1 unit for standard machines. We welcome sample orders and trial projects.

Question 4

What is your typical lead time?

Accepted Answer

Standard machines: 15-30 days. Customized machines: 30-45 days. Express delivery for in-stock machines: 7 days.

Question 5

Do you offer installation and training?

Accepted Answer

Yes. We provide remote installation guidance (free), on-site installation, operator training, and 24/7 technical support via WhatsApp and email.

Question 6

What warranty do you provide?

Accepted Answer

24 months standard warranty for whole machine. Laser source: 24-36 months. Lifetime technical support. Spare parts supply for 10+ years.

Question 7

Which countries do you export to?

Accepted Answer

We export to 20+ countries including Russia, Saudi Arabia, South Korea, USA, Canada, Australia, Germany, France, UK, Spain, Turkey, UAE, and more.

Question 8

What materials can your machines cut?

Accepted Answer

Stainless steel (0.5mm-30mm), mild/carbon steel (0.5mm-25mm), aluminum, brass, copper, galvanized steel, titanium alloys, tubes and pipes.

Question 9

What certifications do you have?

Accepted Answer

CE certification, ISO 9001:2015, FDA compliant.

Question 10

Can you customize machines for my specific needs?

Accepted Answer

Yes, 100% customization available: custom table sizes, laser power from 500W to 30kW+, auto loading/unloading systems, OEM branding.

Question 11

How do I get a price quote?

Accepted Answer

Contact us via email everview7@gmail.com or WhatsApp +86-18866831961. Please provide material type, thickness range, table size needed, and estimated budget.

Question 12

Do you have a showroom or demo center?

Accepted Answer

Yes, our 20,000㎡ factory in Jinan includes a full demonstration center where customers can test materials and get hands-on training.

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